Refund policy
Personalized and Perishable Items. Baskets with vinyl name personalization are made just for you and cannot be resold. Snack and food items cannot be returned for health and safety reasons. This is why all sales are final.
Date Changes and Store Credit
If your travel plans change, contact us before your scheduled delivery date and we will move your delivery to a new date or issue store credit for a future order. Store credit is valid for 12 months from the date it is issued.
Exceptional Circumstances
We do not offer refunds as a standard policy. In exceptional circumstances, such as a family emergency, please contact us and we will review your situation individually.
At Magical Gift Baskets, customer satisfaction is our top priority. We understand how important it is to give a thoughtful and personalized gift. Because our offerings are uniquely tailored, all sales are final, and we do not accept returns. However, we ensure the highest quality in every gift basket, and we stand behind the products we deliver.
Quality Assurance
We take great pride in delivering high-quality products. Each item included in our gift baskets - whether snacks, toys, or battery-operated products - undergoes rigorous inspection to ensure that it meets our freshness standards and is free from defects. We want you to feel confident in the gifts you’re sending.
Defective or Damaged Items
In the rare event that you receive a defective or damaged item, please inspect your order immediately upon receipt. If an issue arises, please Contact Us within 48 hours. We will assess the situation and work with you to resolve the issue.
Return Policy
Due to the nature of our products and the personalized service we provide, returns are not accepted. We encourage you to reach out to us if you have any concerns about your order, and we will do our best to address them promptly.
Contact Us
If you have any questions or concerns regarding your order, please Contact Us. We are committed to providing excellent service and ensuring your satisfaction.
Legal Compliance
This Return and Refund Policy complies with applicable consumer protection laws. We are dedicated to transparency and fairness in our operations. By purchasing from Magical Gift Baskets, you agree to the terms outlined in this policy.